• Login
    View Item 
    •   CDR Home
    • College of Nursing
    • Doctor of Nursing Practice (DNP)
    • Scholarly Projects (DNP)
    • View Item
    •   CDR Home
    • College of Nursing
    • Doctor of Nursing Practice (DNP)
    • Scholarly Projects (DNP)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Prevention of Aggressive and Violent Behavior with De-escalation Techniques by Non-clinical Staff in Community Health Settings

    View/Open
    Manuscript (57.22Kb)
    Date
    2020-05-16
    Author
    McKamy, Allison
    Metadata
    Show full item record
    Abstract
    ABSTRACT
    Workplace violence is on the rise in health care settings and is a leading cause of death in health care workers. Violence is directed towards all members of the medical treatment team, not just providers who have been educated in the care of the client with mental health needs. Most non-clinical staff report little to no training in identifying, preventing, or managing these violent acts. The purpose of this quality improvement project was to increase the confidence of non-clinical staff in providing care to aggressive or violent patients. A pre-survey of staff confidence in managing the care of clients who are aggressive or violent was completed by participants. The survey was a Likert style survey with 5 specific statements. The educational session focused on the recognition of aggressive or violent behavior in individuals in the clinic setting and the use of de-escalation skills to manage this behavior. One month following the educational intervention a post-survey was completed by participants and indicated the majority of participants responded they “agreed” or “strongly agreed” they had the knowledge, skills, ability, confidence, and preparation to manage aggression or violence. It is recommended clinic staff in all practice settings be provided with education regarding the identification and de-escalation of aggressive and violent behaviors to increase their confidence in handling these situations. Keywords: aggression, workplace violence, de-escalation
    URI
    http://hdl.handle.net/10504/126395
    Collections
    • Scholarly Projects (DNP)

    DSpace software copyright © 2002-2015  DuraSpace
    Contact Us | Send Feedback
    Theme by 
    @mire NV
     

     

    Browse

    All of the CDRCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    DSpace software copyright © 2002-2015  DuraSpace
    Contact Us | Send Feedback
    Theme by 
    @mire NV