A Phenomenological Study of the Practices Millennial Supervisors Report Using With Baby Boomer Subordinates

Abstract

This qualitative phenomenology dissertation in practice study identifies the practices millennial supervisors reported using with baby boomer subordinates and reported on which practices millennials found helpful or unsuccessful in light of ongoing workplace changes. Millennial and baby boomer coworkers may face challenges in the workplace in part because of their differing worldviews, resulting in a variation of values, workplace preferences, and expectations of supervisors and organizations. This information will assist in optimizing teams and individualizing approaches to the person rather than the generation. While worldviews for all generations differ because of their experiences and may lead to workplace difficulties, attention to each person as an individual can support better interactions by strengthening relationships and reducing the effects of stereotypes on workplace interactions. Through a three-part plan: an Information and Communication Preferences Questionnaire, used to learn about employee preferences and styles, Workplace Learnings, workshops focused on soft skills and other special topics, and informal interactions such as luncheons, coffee chats, and other activities led by managers, supervisors will have further strategies to support individuals and to strengthen interaction between all generations in the workplace.