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Effects of Telephone Follow-Up Calls on Patient and Nurse Satisfaction in the Emergency Department
This article reports on the development and evaluation of a nurse-led telephone follow-up call program and its impact on both emergency department patient and nurse satisfaction. During the six week implementation phase, ...
Examination of Violence Against Emergency Department Nurses: Identifying Risks
Objective: The objective of this project was an examination of perceptions, risks, and experiences of workplace violence committed against nurses working in two high-volume, academic emergency departments located in the ...