E-Mediation
Creighton Authors
Ebner, Noam
Ebner, Noam
Admin. Units
School of Law; Werner Institute for Negotiation and Dispute Resolution
School of Law; Werner Institute for Negotiation and Dispute Resolution
Subjects
Negotiation
Negotiation
Title
E-Mediation
E-Mediation
Authors
Ebner, Noam
Ebner, Noam
Book
Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution.
Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution.
Editors
Katsch, Ethan; Rainey, Daniel; Abdel Wahab, Mohamed S.
Katsch, Ethan; Rainey, Daniel; Abdel Wahab, Mohamed S.
Publisher
Eleven International Publishing: The Hague, Netherlands
Eleven International Publishing: The Hague, Netherlands
Pages
357-386
357-386
Date
2012
2012
Metadata
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Other Link(s)
Library Catalog SSRN
Library Catalog SSRN
Citation
Noam Ebner, E-Mediation, in Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution 357 (Mohamed S. Abdel Wahab, Ethan Katsch & Daniel Rainey eds., 2012).
Noam Ebner, E-Mediation, in Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution 357 (Mohamed S. Abdel Wahab, Ethan Katsch & Daniel Rainey eds., 2012).
Abstract
Online mediation is spreading rapidly as a mode of practice. In this chapter, Ebner surveys the development of e-mediation within the wider context of ODR growth. Next, the chapter presents a snapshot of the field's status quo with respect to stakeholders, modes of communication and the technology utilized, Finally, the chapter addresses substantive and process issues in e-mediation: mediation process models, stages and issues; practitioner skills; professional issues; ethics and practitioner standards.The author identifies current trends in the fields and makes several predictions regarding the field's future development, including the adoption of online mediation by solo practitioners (as opposed to "service provider" firms), the rise of video-conferencing (primarily through low-cost, familiar platforms) and the somewhat counter-intuitive implementation of online mediation in disputes involving strong relational elements, such as divorce, community and workplace issues.