Now showing items 1-6 of 6
Fairness, trust and security in online dispute resolution
The past fifteen years have witnessed immense growth in the application of technology in the field of conflict resolution. One area of particular interest is the growth of the practice and study of Online Dispute Resolution ...
Negotiation via (the new) email
(World Scientific, 2015)
While certainly one of the most familiar modes for online communication, email is a constantly shifting entity. This chapter explores common pitfalls encountered in negotiating via email as well as advantages the medium ...
Looking back to leap forward: The potential for e-mediation at work
(Springer International Publishing, 2016)
This chapter provides an overview of the broad field of Online Dispute Resolution (ODR), setting the stage for a more nuanced discussion of how e-mediation might contribute to dispute resolution mechanisms in the workplace. ...
Online dispute resolution
(Information Science Reference, 2009)
No sheriff in town: Governance for online dispute resolution
Online Dispute Resolution (ODR), the practice of resolving disputes via the Internet or digital applications, has been developing since the mid-1990s. As the field has grown and gained traction, it has increasingly received ...