Now showing items 1-10 of 54
Fairness, trust and security in online dispute resolution
The past fifteen years have witnessed immense growth in the application of technology in the field of conflict resolution. One area of particular interest is the growth of the practice and study of Online Dispute Resolution ...
You've got agreement: Negoti@ting via email
(DRI Press, 2009)
Astonishing amounts of negotiation are now conducted by e-mail - often with scant regard for underlying strategy, or even common courtesy. The authors unpack why this happens, and propose methods that will better prepare ...
Negotiation via email
(World Scientific, 2011)
Increasingly, negotiation interactions are taking place through channels other than face-to-face meetings. Negotiators find themselves engaging through e-communication channels -- primarily e-mail. The communication channel ...
ODR: The next green giant
The worlds of government and business, as well as individual preferences, are moving towards incorporating environmentally-friendly practices. Dispute resolution, just as every other human endeavor, has environmental impact. ...
Negotiation via (the new) email
(World Scientific, 2015)
While certainly one of the most familiar modes for online communication, email is a constantly shifting entity. This chapter explores common pitfalls encountered in negotiating via email as well as advantages the medium ...
Black box of student evaluation: Course participation
(DRI Press, 2012)
Course participation is definitely at the "subjective" end of the subjective-to-objective scale of possible assessment methods. It may be surprising, therefore, that so subjective a measure is almost universally a part of ...
ODR and interpersonal trust
(Eleven International Publishing, 2012)
Interpersonal trust is a necessary element for successful negotiation and mediation process. Conducting those processes online, however, necessitates navigating an environment in which trust is significantly diminished. ...
Introduction: Assessment as mirror
(DRI Press, 2012)