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Looking back to leap forward: The potential for e-mediation at work
(Springer International Publishing, 2016)
This chapter provides an overview of the broad field of Online Dispute Resolution (ODR), setting the stage for a more nuanced discussion of how e-mediation might contribute to dispute resolution mechanisms in the workplace. ...
Negotiation and conflict resolution education in the age of the MOOC
Even as online learning is increasingly embraced by institutions of higher education, the past decade has seen the arrival of yet another new educational vehicle: massive online open courses (MOOCs). These courses are ...
No sheriff in town: Governance for online dispute resolution
Online Dispute Resolution (ODR), the practice of resolving disputes via the Internet or digital applications, has been developing since the mid-1990s. As the field has grown and gained traction, it has increasingly received ...